Starting at approximately
Essential support
$1,950/month
A focused starting point for businesses that need dependable help with core front-line work.
- Inbound calls
- Appointment scheduling
- Basic CRM updates
- Weekday coverage
- Defined escalation path
Pricing
A clear starting point. A scope built around the actual work.
Use these ranges to plan. Final pricing depends on coverage, workflow complexity, systems, channels, call volume, and the number of support professionals required.
Monthly service plans
Start focused. Add capacity when it earns its place.
The following prices are starting estimates, not fixed offers. We confirm scope and final pricing before an engagement begins.
Typical starting range
Dedicated customer support
$2,250–$2,500/month
A broader, dedicated support role across the customer channels and workflows that matter most.
- Dedicated primary CSR
- Inbound phone and scheduling
- Lead follow-up
- Email and chat support
- CRM and basic dispatch support
- Quality monitoring
Built around your operation
Extended or custom support
Custompricing
For expanded coverage, more complex workflows, or a team-based customer support model.
- Extended hours or weekends
- Multiple agents
- Complex workflows
- Higher call volume
- Team-based coverage
Final pricing depends on required coverage, workflow complexity, systems, channels, call volume, and staffing requirements. Applicable taxes or separately approved third-party costs may be added where relevant.
30-day pilot
Prove the model before you scale it.
A pilot creates a defined window to test the working relationship, validate the support workflow, and learn what should be refined before adding more capacity.
Request a 30-day pilotA pilot can include, depending on scope
- One dedicated support professional
- Agreed coverage hours
- Defined calls and scheduling workflows
- Lead follow-up and CRM updates
- Email or chat where required
- Quality monitoring and a weekly review
Pilot terms, service scope, and pricing are confirmed in the applicable agreement. A pilot is not a guarantee of specific outcomes.
What shapes the final price
Pricing follows the operating requirement.
A straightforward phone-and-scheduling role is different from a multi-channel workflow with extended coverage and complex systems.
Coverage
Days, hours, time zones, and continuity needs
Volume
Expected calls, messages, tasks, and seasonality
Complexity
Systems, decisions, permissions, and handoffs
Channels
Phone, email, chat, CRM, scheduling, and dispatch
Common questions
What businesses ask before getting started.
Have a question about volume, systems, or coverage? We can address it during the initial consultation.
Where are Brevoniq support professionals located?
Brevoniq works with remote customer support talent, including professionals in the Philippines. Team composition depends on the client’s requirements. Client relationships and service operations are U.S.-managed.
Can I start with one agent?
Yes. Our initial model is designed to let a business begin with one dedicated support professional and expand when demand supports it.
Can Brevoniq use our existing CRM?
In most engagements, Brevoniq is designed to work within client-approved systems and processes. We review access, workflows, permissions, and training needs during discovery.
Do you provide 24/7 support?
Coverage depends on the agreed service scope. Extended hours and weekend options can be discussed, but 24/7 service is not included by default.
Can you answer calls under our company name?
Depending on the engagement and phone configuration, agents can be trained to answer and communicate according to your approved brand guidelines.
Do you offer healthcare support?
Brevoniq may expand into healthcare administrative support. Regulated healthcare support is accepted only when the appropriate contractual, privacy, security, and compliance requirements are in place. We do not currently advertise handling protected health information or market HIPAA-compliant services.
How quickly can we start?
Onboarding timing depends on scope, systems, staffing or assignment needs, access, and training requirements. After discovery, we provide a practical launch plan rather than a one-size-fits-all promise.
Let’s build the right support model
Get a practical scope—not a generic quote.
Share a few details about your workload and we’ll identify the most sensible place to begin.